Adam PilakisClients want faster replies, clearer communication, proactive updates and a seamless experience, while still expecting it to feel personal and considered. In most owner-led businesses, that pressure lands on one place – you.
Adam PilakisIf your business is held together by memory, inboxes, and whoever happens to be free… this one’s for you.
Adam PilakisIf you’ve ever lost a job because the call came in while you were elbow-deep in a job… you’re not the problem. Your system is.
Adam PilakisLately I’ve been having the same conversation with business owners across every profession. They’re flat out, fully booked, and still not moving the business forward.