AI receptionist for builders qualifiedbefore youcall back.
The enquiry lands Saturday night. By Monday it's asked your questions and booked the consultant.
Saturday, 9:14pm
they've just scrolled your display homes.
qualified and booked. four minutes.
Example conversation, website chat
Hi, how much for a 4 bedroom single storey on a 14m block?
Happy to help. Knockdown rebuild, or do you have vacant land?
Knockdown in Pascoe Vale
That's in our build area. Rough budget, and when do you hope to start?
Around 650 to 750. Mid next year
Thanks. A consultant can call Monday at 10 or 2. Which suits?
What it does
your questions.
your order.
Out of area gets a polite no. Not your Monday.
asks
The questions your sales team asks first.
- Buyer type
- Land
- Budget
- Timeline
- Plans
routes
To the right consultant, not a shared inbox.
- Website chat
- Lead forms
follows up
Builds take months to decide. It keeps in touch.
- Display invites
- Finance reminders
- Check-ins
Built for a builder
an offshore chat team, swapped out.
A Melbourne home builder's replies used to lag and change by operator. Since August their AI receptionist answers in seconds, the same way every time.
Awesome, love it.
Where the line sits
it books the visit. your consultant sells the home.
It won't quote a build, promise a timeline or talk council. It answers from what you've approved.
Questions builders ask
Can it filter out enquiries outside our build area?
Yes. He checks the suburb or land location first. Out-of-area enquiries get a polite answer and never reach your consultants' calendars.
Will it quote prices or build times?
Only the ranges you approve, like a starting price on a display design. Anything specific to a block, a design or a timeline goes to your consultant.
Does it work with Facebook and Instagram lead ads?
Yes. Lead form enquiries land in the same system and get a reply inside the minute, so the lead is still warm when your team calls.
Can it pick up leads from realestate.com.au?
Yes. Portal leads can be connected by API, so they get the same fast reply and land in the same pipeline as your web and social enquiries.
Can it book site visits and display appointments?
Yes. Straight into your consultants' calendars, by area or display if you split it that way, with reminders sent automatically.
Does it replace our sales consultants?
No. It gets them to the right buyers faster, with buyer type, land and timeline already taken. Selling the home stays with them.
We already use a live chat service. Why switch?
One Melbourne builder did exactly that. Their offshore chat team was slower, answered differently shift to shift and cost more. Their AI receptionist answers in seconds, the same way every time, routes each lead to the right consultant, and every conversation lives on the lead's record.
How much does an AI receptionist cost for a builder?
Less than a part-time receptionist, and it works nights and weekends. The exact figure depends on which channels it answers and what it connects to. Book a chat and I'll give you a number.
Does it tell people it's AI?
Yes, whenever someone asks. If he doesn't know an answer, he says so and passes it to your team.