AI receptionist for plant and equipment hire answeredbefore theyard opens.
Hire customers call whoever picks up first. It takes the machine, the dates and the site.
6:10am
a foreman needs an excavator by Thursday.
ready when your team walks in
Example conversation, text message
Need a 20t excavator Thursday, 3 days, Penrith
Can do. Wet or dry hire, and is this on an existing account?
Dry. We have an account with you
Thanks. Any access limits on site, like width or a slope?
Tight side gate, 2.2m
Noted. The hire desk will confirm the machine and delivery by 7:30.
What it does
everything
to say yes.
It sits in front of your hire system. Your fleet and dockets stay put.
takes it down
What your hire desk needs, before anyone picks up.
- Machine
- Dates
- Wet or dry
- Site access
- Account
hands it over
Your team confirms the machine and the delivery.
- Calls
- Texts
- Web chat
chases the quote
When a quote goes quiet, it follows up.
Built for a hire yard
a rep left. the calls stayed.
Customers had her mobile. Now a Sydney plant hire company has one number and every call logged. Website enquiries went from almost none to one or two a day.
That's unreal.
Where the line sits
it takes the details. your team confirms.
It won't confirm availability it can't see. It won't promise a delivery time.
Questions hire businesses ask
Can it quote hire rates?
Yes, from your rate card, with the minimums and conditions you set. Custom jobs and long-term hires go to your team.
Can it check if a machine is available?
If your hire system can share availability, yes. If not, he takes the full request and your team confirms, so nobody is promised a machine that's already out.
Does it replace our hire management software?
No. Your fleet, contracts and dockets stay where they are. He handles the front end: calls, texts, web chat and the follow-up when a quote goes quiet.
What happens when staff leave?
The number, the call history and every conversation belong to the business, not anyone's mobile.
Can it handle new customers who need an account?
Yes. He takes the business details and sends your credit application or account form, then flags it for your team.
Does it work after hours and weekends?
That's when it earns its keep. Early starts, late calls and Sunday planning all get answered.
How much does it cost?
Less than another person on the hire desk, and it never takes leave. The exact figure depends on channels and connections. Book a chat and I'll give you a number.
Does it tell callers it's AI?
Yes, whenever someone asks. Anything he can't answer goes straight to your team with the details taken.