Every call answered. Every customer remembered. Every opportunity saved.
Dear Business Owner,
In an ideal world you would answer every call, sound vibrant, and make your customers feel warm and looked after. But if you are doing your job properly you are growing, and keeping that up becomes impossible.
Back in the day when I worked in local transport, the team answered inside three rings. Miss a call and you missed the booking. We were smashed with hundreds of calls a day. Miss ten and that was $300 to $1,000 gone. Just like that.
Do the maths. Ten missed calls a day equals $1,500 to $5,000 in a week. Over a year that becomes tens of thousands. OMG.
To a florist it might be a bouquet today, or a wedding worth a couple of grand, or a funeral where people never question the price, they just nod politely through the tears. Every missed call hurts a little more once you picture it.
To a plumber it might be an emergency call out at $250 to $400 or a bathroom reno worth $12,000 to $30,000. And you just know they are kicking themselves when that call goes unanswered.
To a restaurant a missed table of four at $40 to $50 per head is $160 to $200. And that is before we hit the whisky sours. Miss a few of those a week and you have just paid for someone’s Bali trip.
To a vet they are just expensive as f***. A consult starts around $90 and if your dog sneezes weirdly, suddenly it is $600 and a new credit card limit. Miss one of those calls and you really feel it.
Big operators know this. They build systems and support so no call goes unanswered. Most small teams have not done that maths yet. You are busy serving customers while the phone lights up again in the background.
Every missed call is not just a ring. It is a customer, a repeat job, a review, a referral. Once you see it you never unsee it.
Use these as context then see your exact picture in the calculator below
Not every call is gold. We all get those random ones about private health insurance or government rebate schemes. This keeps it real. The calculator filters the junk and shows the calls that actually matter to you.
three quick inputs. no email. no fuss.
So before you think it, we will say it for you
I get it. I would hang up too if it felt like a cold call. This is different. These are inbound calls from people who want you. They are used to voicemail and hold music. When they get a helpful answer straight away, they stay.
Great. Keep them. This takes the overflow, lunch breaks, weekends, and those moments when three lines light up at once. Your team can focus on real work while every caller still gets help.
Same here. Everyone does. What people hate more is no answer. This handles the basics and hands over when it should. No hold. No please wait. Just help.
Call Charlie or Piper and listen. It is natural. If it slips, it flags the moment, passes to your team, and you get the transcript and summary. It learns and tightens with real calls.
Then every call matters. One can be five grand or fifty. Some clients close big jobs from a single conversation. Others use it for focus because they are flat out.
Answer every call. Send a transcript and a summary. Text links to forms and invoices. Start workflows. Transfer to a person. Collect info in Revenu. Book appointments. If your tools have an API, we connect it.
Yes. It only listens during the live call. You choose where transcripts live. No background recording. Your data stays yours.
Talk to it, interrupt it, ask real questions. You will be surprised how good it already is. That is the worst it will ever be because it improves every day.
Book a live demoNo pressure. Just a clear look at how your calls can be answered every time.
AI receptionist. Natural voice. Always available.
Receptionist and customer care specialist
Smart and patient with a good ear for people. Sounds human. Stays calm when the phones are busy. Keeps every call moving.
I answer every call. I remember names and notes. I send transcripts and summaries. I pass to your team when it makes sense. The goal is simple. No missed chances.
AU$399 per month which is about AU$13 a day. One saved job a week usually covers it.
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