The Flow
What just landed.
Each release on the platform, what it does for your business, and the odd field note from a build.
Phorest vs revenu: premium salon software or built-for-you growth system?
Phorest or revenu? Compare premium salon software with a built-for-you growth system across leads, follow-up, AI, reviews, reactivation and pricing.
8 July 2026
Pipedrive vs revenu: sales pipeline CRM or complete follow-up system?
Pipedrive or revenu? Compare the sales pipeline CRM with a complete follow-up system across deals, missed calls, AI, bookings, reviews and pricing.
8 July 2026
Salesforce vs revenu: enterprise CRM or small business automation built for you?
Salesforce or revenu for a small Australian service business? Compare enterprise CRM power with a built-for-you system on setup, cost and support.
8 July 2026
Timely vs revenu: which one makes sense for your business?
Compare Timely and revenu for bookings, CRM, AI, follow-up, reviews and automation. An honest guide to which suits your salon or service business.
8 July 2026
Zoho CRM vs revenu: affordable CRM or built-for-you business system?
Zoho CRM or revenu? Compare the affordable CRM with a built-for-you business system across setup, follow-up, AI, bookings and total cost.
8 July 2026
A rental booking system just landed, plus six more upgrades
A full rental booking system just landed in revenu, plus SMS and WhatsApp booking updates, portal automations and a faster mobile app. Here's what's new.
4 July 2026
What's new in your account: build your own AI agent, and more
Build your own AI agent just by writing a prompt, plus free AI tools until 31 August, locked-down contracts and after-hours call control in your account.
28 June 2026
Where the money leaks: the three gaps between an enquiry and a paid job
Your revenue is the end of a four-step chain, and money leaks out of the gap between every step, usually without a sound. The three gaps, how the customer feels in each one, and why a small lift at every step turns into a lot more paid work.
18 June 2026
From invisible to ranked #1 across Melbourne's north. 5 weeks. $0 ad spend.
How Peter's 5-month-old lawn care business ranked #1 in Google's local pack across multiple Melbourne suburbs in 5 weeks without spending a cent on ads.
18 May 2026
What Australian Service Businesses Should Never Automate: The Human Premium Framework
An honest framework for Australian service business owners deciding what to automate and what to leave alone. Grounded in RAND data and reality.
3 May 2026
The part of your process that’s costing you time (and growth)
Most professional services firms already have the tools. The real gap is usually somewhere in the process; one step that relies on memory, inboxes or someone “getting to it later”. I wrote about a client where fixing one small part of their enquiry flow eventually transformed how their business runs.
19 March 2026
How can you be better at what you do? Interested? I bet!
Clients want faster replies, clearer communication, proactive updates and a seamless experience, while still expecting it to feel personal and considered. In most owner-led businesses, that pressure lands on one place – you.
9 February 2026